
I turned years of unwritten know how into clear, repeatable processes, so the business could grow without relying on memory or gatekeepers.
We built a checklist-driven training system that halved onboarding time and gave permanent staff their day back.
We shut the doors on a full-service restaurant and built a thriving online pie business, systemised, profitable, and packed with purpose.

From “Just Ask Kim” to Documented, Scalable Systems


From Constant Retraining to “They’ve Got It Covered”


The Pie Pivot: Cutting the Chaos to Build a Profitable Business

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