The Hospitality Collective
Team. Operations. Marketing. Freedom.
Build a business that runs smoother, without running yourself into the ground.
The Hospitality Collective gives you the systems, tools,
and leadership skills to run your venue with more ease,
structure, and freedom.
all inside a supportive community that actually gets hospitality.
THE TRANSFORMATION
Hospitality can feel calm, structured, and rewarding again.
Imagine a team that runs the floor with confidence, handles service without chaos, and actually takes work off your plate.
No more midnight rosters. No more re-training on repeat.
No more chasing the same loose ends every week.
When your team has clear systems and confident leadership, they don’t just do their jobs, they take pride in them.
And you finally get to lead, not just hold it all together.
WHAT YOU’LL FIND INSIDE
Monthly System Drop
Each month, you’ll receive a ready-to-use system, checklist, or workflow that helps you simplify operations, improve consistency, and save time.
Examples:
Staff onboarding checklist
Service standards and handover templates
Roster and wage control tracker
Maintenance and compliance logs
Marketing content planner
Each one comes with a walkthrough and rollout guide so you can implement it straight away.
Monthly Mini Training
Short, practical sessions focused on what actually moves the needle in your venue.
Each training links to one of the four key pillars:
Team, Operations, Marketing, or Freedom.
Examples include:
Delegating without micromanaging
Building team accountability
Improving service flow and communication
Turning your slow days into profitable ones
Creating more space and freedom as an owner
Marketing for hospitality
You’ll also get access to the full library of all past mini trainings
💡 Perfect for staff meetings, training sessions, or quick refreshers - whether you watch together as a group or individually at your own pace.
Member-Only Resource Library
Your always-growing library of every past system, checklist, and training.
Organised by your four focus areas:
Team – onboarding templates, feedback tools, and leadership frameworks to help your people thrive.
Operations – checklists, rosters, and workflows that streamline daily service and reduce chaos.
Marketing – planners, campaigns, and content tools that attract more of the right customers.
Freedom – profitability trackers, time-saving tools, and planning templates that create space for you to step back.
How it helps your business:
Pull up a checklist during pre-service briefings to align your team before the shift.
Use the meeting frameworks in your weekly manager catch-ups to stay focused on priorities.
Assign a mini-training video as a development task for emerging leaders.
Update your onboarding process instantly with ready-made templates — no reinventing the wheel.
How to use it:
Pull up a checklist during pre-service briefings to align your team before the shift.
Use the meeting frameworks in your weekly manager catch-ups to stay focused on priorities.
Assign a mini-training video as a development task for emerging leaders.
Update your onboarding process instantly with ready-made templates - no reinventing the wheel.
Always growing. Always available when you need it most.
Quick Wins Hub
Fast, practical fixes you can implement in 10 minutes or less.
Because sometimes, the smallest change makes the biggest impact.
Community Access
Join a growing network of hospitality owners and managers who get it.
Ask questions, share wins, swap ideas, and connect with others working toward the same goals.
Monthly Masterclasses
Live sessions every two months diving deep into team leadership, operations, marketing, and business freedom, real-world strategies you can apply immediately.
Examples:
Reducing labour costs without cutting corners
Creating a team culture people love being part of
Streamlining your marketing workflow
Building systems that give you more time off
Perfect for refreshing your own skills or onboarding new team members.
Exclusive Member Discounts
Member pricing on all current and future COO Hub programs, systems, and offers - including intensives, audits, templates, and workshops.
WHO IT’S FOR
The Hospitality Collective is built for:
Café, restaurant, bar, and venue owners
Venue Managers ready to lead with confidence
Operators who want to grow without needing to work 24/7
Anyone tired of running a busy venue that still feels messy behind the scenes.
If you’ve ever thought, “There must be a better way to run this place,” - there is.
I’ve Lived the 16-Hour Days Too
I know exactly how it feels.
I was working 7 days a week. Some days stretched to 16 hours. I was exhausted, running on fumes, and no matter how hard I worked, I couldn’t see the solutions through the noise.
Every shift felt like putting out fires. Staff were calling me for answers constantly, every little problem came back to me. I couldn’t step away without worrying something would go wrong.
Then I invested in a business coach
....and the advice that changed everything?
“You need systems in your business. Clear processes your staff can follow, so they know what’s expected, how to do it, and have something to reference - instead of phoning you every time.”
That was the turning point. Once I put those systems in place, everything shifted. Staff were confident and HAPPY, standards were consistent, and for the first time, I could breathe.
Systems that actually get used.
Leadership habits that actually work.
Build a business that runs smoothly,
attracts great people,
and gives you the freedom to enjoy it.
BONUS
(for annual members)
1x FREE Clarity Hour (valued at $149) to map out your next quarter
1 x FREE Operations Audit with a clear action plan
JOIN THE HOSPITALITY COLLECTIVE
The Hospitality Collective
FOUNDING MEMBER OFFER:
Annual
$270 / year
Get 2 months free + a free Clarity Hour + a FREE Operations Audit when you join annually
The Hospitality Collective
FOUNDING MEMBER OFFER
Monthly
$27 / month
Normally $45 / month
Limited-time offer.
No contracts. Cancel anytime.
No contracts - cancel anytime
No pressure. But also.
yes pressure. Join Us NOW!
Clarity. Control. And maybe even a full lunch break.
