At The COO Hub, we take your privacy seriously — because honestly, who wants their personal info floating around?

This Privacy Policy explains what information we collect, how we use it, and your rights when you interact with us.

By visiting our website, engaging with our services, or responding to our marketing, you’re agreeing to this policy.

1. What We Collect

We may collect a few pieces of information when you interact with us, including:

Your name and contact details (like email and phone number) when you fill out a form or sign up for a newsletter. Business information if you book a call or request services. Website usage data like page views, clicks, and general browsing behaviour (collected via cookies and analytics tools).

2. How We Use It

We only use your info to:

Respond to your enquiries or service requests. Deliver the services you’ve asked for. Send the occasional helpful email (you can opt out anytime).Improve our website, marketing, and services based on general usage patterns. Run paid advertising campaigns to reach people who might find our services useful.

We don't sell, rent, or hand your data over to random third parties. Ever.

3. Cookies, Tracking, and Advertising

Yep, we use cookies and similar technologies.

They're small files that help us understand how you’re using our website — and make our ads smarter, not spammy.

We use:

Google Analytics to track general website activity. Meta (Facebook/Instagram), LinkedIn, and Google Ads for targeted advertising and remarketing.

This means you might see our ads after visiting our website (because sometimes people need a reminder 😉).

You can manage or opt out of personalised ads through the settings in your browser, Google account, Meta account, or LinkedIn account.

4. Third-Party Services

Sometimes we use trusted tools like Google Analytics, CRM platforms, and advertising partners to help us run The COO Hub smoothly.

These services may process your data on our behalf but must comply with strict privacy regulations too.

5. Keeping Your Info Safe

We store your information securely and take reasonable steps to protect it from misuse, loss, or unauthorised access.

If something ever does go wrong (even though we hope it never does), we’ll let you know as required by Australian law.

6. Your Rights

You’ve got rights under Australian Privacy Law, including:

Accessing the information we hold about you. Asking us to correct any mistakes. Requesting deletion of your personal data (where possible under law).

Need to update or access your info? Just contact us — we’ll sort it out, no drama.

7. Changes to This Policy

If we tweak this Privacy Policy, we’ll update the date at the top.

Major changes? We’ll let you know directly if they affect how we use your information.

8. Contact Us

Questions? Concerns? Want to chat about privacy over a coffee?

You can reach us at:

Email:

[email protected]

End of Policy