
I’ve lived the sixteen-hour days, managed understaffed services, and rebuilt venues under extreme financial pressure. I use that experience to help you improve profitability, stabilise operations, and step out of constant firefighting.

Diagnose the Reality
We start by getting the full picture of what is happening in your venue.
I look at your reviews. You fill in a self assessment, we survey your team and customers, I listen to your concerns. I read between the lines of what you, your team and customers are saying. Then we compile this into a list of actions and priorities. You will finally understand what needs to shift first and have a plan on how to make it happen.
Reset Your Energy and Leadership
We really dive into where your time goes and map out where it actually should go. Then we’ll structure your week to carefully use your time for growth + leadership. So you can stop living in constant reaction mode and start leading from a place of calm control and feel like the owner of your restaurant again.
Reset the Operational Flow
We review what’s consuming your time, and what your team is currently missing and make sure it’s all documented clearly in procedures and checklists that work.
We simplify your daily routines, your service flow, your prep, your opens + closes and the way your team communicates.
Your venue becomes easier to run regardless of who is on shift.
Reset the Team Rhythm
You will stop doing everything yourself.
Your team will learn what is expected, how to show up, and how to support the venue without relying on you for every answer. You step back into leadership. They step up with confidence and a clear understanding of what you want done, and how you want it done.
Reset Visibility and Customer Attraction
We start by understanding what you're famous for and who you are as a venue, then we put a simple plan in place to bring customers in every week.
We build visibility through practical ideas, small events and marketing moves that suit your venue. People start noticing you. People start returning. Growth becomes steady rather than unpredictable.

Twelve weekly coaching calls
Direct access to me between sessions via WhatsApp during business hours
Access to thirty plus templates, tools and checklists including opening and closing procedures, with new tools added regularly
Weekly mini trainings covering topics like training new supervisors, customer service, and handling complaints with calm confidence
A clear 30, 60 and 90 day action plan for you and your team
1.One personalised operational audit valued at $647
Each month, you’ll receive a ready-to-use system, checklist, or workflow that helps you simplify operations, improve consistency, and save time.
Examples:
- Staff onboarding checklist
- Service standards and handover templates
- Roster and wage control tracker
- Maintenance and compliance logs
- Marketing content planner
Each one comes with a walkthrough and rollout guide so you can implement it straight away.
Short, practical sessions focused on what actually moves the needle in your venue.
Each training links to one of the four key pillars:
Team, Operations, Marketing, or Freedom.
Examples include:
- Delegating without micromanaging
- Building team accountability
- Improving service flow and communication
- Turning your slow days into profitable ones
- Creating more space and freedom as an owner
You’ll also get access to the full library of all past mini trainings, perfect for staff meetings, team training, or quick refreshers, whether watched as a group or individually.
Your always-growing library of every past system, checklist, and training. Organised by your four focus areas:
Team – onboarding templates, feedback tools, and leadership frameworks to help your people thrive.
Operations – checklists, rosters, and workflows that streamline daily service and reduce chaos.
Marketing – planners, campaigns, and content tools that attract more of the right customers.
Freedom – profitability trackers, time-saving tools, and planning templates that create space for you to step back.
Fast, under-10-minute fixes that remove daily friction.
Because small improvements every week lead to big change over time.
Connect with a growing network of hospitality owners and managers who get it.
Ask questions, share ideas, and celebrate wins with people who speak your language..
Live sessions every two months diving deep into team leadership, operations, marketing, and business freedom - real-world strategies you can apply immediately.
Examples:
- Reducing labour costs without cutting corners
- Creating a team culture people love being part of
- Streamlining your marketing workflow
- Building systems that give you more time off
Perfect for refreshing your own skills or onboarding new team members.

The Hospitality Collective is an affordable monthly membership that gives you the systems, training, and tools to run your venue smoothly with more confidence, clarity, and freedom.
After your 90-days, you can keep your access and continue your progress by subscribing.
a restaurant that runs smoothly without you being the bottleneck
A confident team who knows what to do and delivers consistent service
Clear systems that keep labour, service, and standards on track
More time, more control, and a business that feels manageable again
This is a twelve-week experience designed to take you from constant firefighting and overwhelm to a smooth, profitable restaurant that runs with clarity, rhythm, and confidence.



$4,200 upfront
(save $300)

$1500 / month
3 monthly payments

