The Café Pulse
Your Weekly Café Performance Review
A café consultant in your corner every week.
Be honest.
When was the last time you reviewed your labour percentage?
What about your food cost?
Your net profit?
If you're not sure, you're not alone.
Most café owners are so busy running the business that the numbers often get pushed to the bottom of the list.
That's where The Café Pulse comes in.
Every week, I review your key business numbers and tell you exactly what needs attention, so you can stay on top of your business without spending hours buried in reports.
What You Get
Every week I'll review the key numbers that drive your café's performance and provide:
A custom dashboard
My observations and insights
Areas that need attention
Recommended actions for the week ahead
Ongoing visibility of your business performance
A café consultant in your corner every week
Why It Matters
Problems rarely appear overnight.
Labour costs slowly creep up.
Margins slowly shrink.
Sales trends slowly change.
The issue is that most owners don't notice until months later.
By then, the fix is often bigger, more stressful, and more expensive.
The Café Pulse helps you spot issues early, so you can make adjustments before they become major problems.
BONUS STACK
Access to The Hospitality Collective membership and community
Inside the Hospitality Collective
you'll get FREE Access To:
Monthly System Drop
Each month, you’ll receive a ready-to-use system, checklist, or workflow that helps you simplify operations, improve consistency, and save time.
Examples:
- Staff onboarding checklist
- Service standards and handover templates
- Roster and wage control tracker
- Maintenance and compliance logs
- Marketing content planner
Each one comes with a walkthrough and rollout guide so you can implement it straight away.
Monthly Mini Training
Short, practical sessions focused on what actually moves the needle in your venue.
Each training links to one of the four key pillars:
Team, Operations, Marketing, or Freedom.
Examples include:
- Delegating without micromanaging
- Building team accountability
- Improving service flow and communication
- Turning your slow days into profitable ones
- Creating more space and freedom as an owner
You’ll also get access to the full library of all past mini trainings, perfect for staff meetings, team training, or quick refreshers, whether watched as a group or individually.
Member Resource Library
Your always-growing library of every past system, checklist, and training. Organised by your four focus areas:
Team – onboarding templates, feedback tools, and leadership frameworks to help your people thrive.
Operations – checklists, rosters, and workflows that streamline daily service and reduce chaos.
Marketing – planners, campaigns, and content tools that attract more of the right customers.
Freedom – profitability trackers, time-saving tools, and planning templates that create space for you to step back.
Quick Wins Hub
Fast, under-10-minute fixes that remove daily friction.
Because small improvements every week lead to big change over time.
Community Access
Connect with a growing network of hospitality owners and managers who get it.
Ask questions, share ideas, and celebrate wins with people who speak your language..
Bi-Monthly Masterclasses
Live sessions every two months diving deep into team leadership, operations, marketing, and business freedom - real-world strategies you can apply immediately.
Examples:
- Reducing labour costs without cutting corners
- Creating a team culture people love being part of
- Streamlining your marketing workflow
- Building systems that give you more time off
Perfect for refreshing your own skills or onboarding new team members.
This means you're not only receiving a weekly review of your business performance, you're also getting access to the tools and resources needed to take action on the recommendations.
Think Of It Like This
You're not paying for a dashboard.
You're not paying for another report.
You're paying for someone to review your business every week and tell you what needs attention.
Someone who understands hospitality.
Someone who knows what healthy numbers look like.
Someone who can spot issues before they become expensive problems.
A café consultant in your corner every week.
Is The Café Pulse Right For You?
You know your numbers matter but don't have time to review them regularly
You want guidance, not just data
You want to improve profitability
You want to make decisions with more confidence
Investment
I only work with a small number of venues to ensure every client receives personalised feedback and recommendations.
The Café Pulse
$300 per week
Limited places available
No lock-in contracts. Cancel anytime.
Stay because you find value in the insights, not because you're tied into an agreement.
Know What's Happening In
Your Business Every Week
Stop waiting until month-end.
Stop finding problems months later.
Start making decisions with confidence.
The Café Pulse
Frequently Asked Questions
What is The Café Pulse?
The Café Pulse is a weekly café performance review service where a hospitality consultant reviews your business numbers, identifies trends, highlights issues, and provides recommendations for the week ahead.
Who is The Café Pulse for?
The Café Pulse is designed for café and restaurant owners who want better visibility of their business performance without spending hours analysing reports.
What numbers are reviewed?
The Café Pulse reviews key business metrics including sales performance, labour costs, profitability trends, and other important indicators that impact venue performance.
How often will I receive my review?
Reviews are completed weekly, giving you regular visibility of your business performance and helping you identify issues before they become costly problems.
How much does The Café Pulse cost?
The Café Pulse is available for $300 + GST per week and includes ongoing review, recommendations, and support from an experienced café consultant.
Can I cancel at any time?
Yes.
There are no lock-in contracts.
The Café Pulse is designed to provide ongoing support and accountability, but you're free to cancel at any time if your circumstances change.
Most venue owners stay because they value having a café consultant in their corner every week, keeping an eye on the numbers and helping them stay ahead of potential issues.
How is this different from my bookkeeper?
Your bookkeeper records and reconciles what has already happened in your business.
The Café Pulse helps you understand what those numbers mean and what you should do next.
Each week, I review your key business metrics, identify trends, highlight potential issues, and provide practical recommendations to help improve performance.
For example, your bookkeeper might tell you that your labour costs were 38% last week.
I'll help you understand whether that's healthy for your café, why it may have happened, and what actions you can take to bring it back on track.
What also sets The Café Pulse apart is that my advice comes from real hospitality experience.
I've owned and operated cafés, managed teams, worked through wage increases, supplier price rises, staffing shortages, seasonal fluctuations, and all the challenges that come with running a hospitality business.
I'm not looking at your numbers through a purely accounting lens.
I'm looking at them through the eyes of someone who understands what it's like to run a café day to day.
Think of your bookkeeper as the person who keeps the score.
Think of The Café Pulse as having a café consultant in your corner every week, helping you improve the result.
When will I receive my first review?
Your first week is dedicated to onboarding and setup.
During this time, I'll connect your systems, build your dashboard, review your business information, and establish a baseline understanding of your venue.
Your first Weekly Café Performance Review will be delivered during your second week, allowing me to provide meaningful insights and recommendations from day one.
