How to choose what to tackle in your clarity hour

How to Choose What to Tackle in Your Clarity Hour

So… you’ve booked a Clarity Hour.

Smart move.

Now comes the big question:
What the hell do you focus on in just one hour?

If your business feels like one giant spaghetti tangle of systems, roles, and recurring “we really should fix this” moments — you’re not alone. But don’t stress. One hour can go a long way if you come in with the right focus.

Here’s how to pick your battle (and win it).

Pick One Problem — Not Your Whole Business

This is not the time to list everything that’s broken.
This is your chance to solve one thing properly.

Start by asking:
“What’s the thing causing me the most stress or slowing us down the most right now?”

Here are a few areas that work well in a Clarity Hour:

• You’re stuck replying to DMs all day — and they’re not converting to salesYour client onboarding process is messy or inconsistent

• Your team roles are blurry and people are doubling up

• You're wasting hours on manual admin every week

• You’ve outgrown your project management tool but haven’t moved yet

• You've set up a "software" but are not really using it to its full potential

• You're drowning in email and don’t have a clear process for triage or delegation

• Your task list is chaos and nothing ever actually gets finished

• Your VA or team keep asking you the same questions over and over

• You’re manually onboarding new clients and it’s draining hours every week

• You’re not sure who’s doing what — and neither is your team

• You’ve hired help but feel like you’re doing all the heavy lifting

• You don’t have a consistent way to hand work between team members

• Your recurring tasks are all in your head and things are slipping through the cracks

• Your “project management tool” is basically a graveyard of half-finished tasks

• You want to hire but don’t know what role to hire for next

• Your weekly team meetings feel like a waste of time

• You're sending the same emails over and over manually

• You’ve got too many tools and they don’t talk to each other

• Your calendar is a mess and you’re double-booking yourself

• You keep getting stuck in delivery and can’t work on the business

• You’re constantly chasing people for updates or approvals

• You don’t have a process for managing client feedback or complaints

• You're not tracking anything — but you know you should be

• You’ve outgrown your Google Drive folder structure (and can’t find a damn thing)

• You know your ops are messy but can’t pinpoint where to start

Still stuck? Ask yourself:
If this one thing was fixed, would my week feel easier?
If the answer’s yes — we’ve found your focus.

How to Prep Like a Pro

No need to bring a business plan and a Gantt chart.

Just do this:

1. Fill in the prep form honestly
Don’t overthink it. Tell me what’s driving you mad, what you’ve tried, and what you want out of the session. Once you start writing, the words will start flowing.

2. Give me the full story upfront
The more detail you share in the prep form, the less time we’ll spend unpacking the problem on the call — and the more time we’ll have to focus on the fix.

3. Have 1–2 examples ready
Got a messy handover doc? A client journey map you scribbled on a napkin? Bring it. Screenshots and workflows help me help you faster.

Tips to Make the Most of the Hour

• Show up on time (basic, but true)

• Be clear and honest — no need to sugarcoat what’s going on

• Focus on decisions, not perfection — we’re here to move forward, not make it pretty

• Write down your takeaways or let me send you a quick summary if you’d prefer

• Don’t try to fix it all live — take your action steps and give yourself time to implement

Final Word

You booked a Clarity Hour because you’re ready to stop winging it.
You don’t need to “prepare more” or “get your ducks in a row” first. This is the first duck.

Pick your mess. I’ll bring the plan.

Let’s get to work.