CAFÉ PROFIT leak call

You're working

60-80 hours a week and still not paying yourself.

Find at least one profit leak in your café in 30 minutes, or your $97 back.

Not ready to book? Take the 3-minute Profit Leak Check →

why you need this

In 30 minutes I'll find your café's biggest profit leak, or you get your $97 back.

☕ You’re working long hours but there’s not enough left to pay yourself

☕ Sales are good/ok, but your bank balance doesn’t reflect how busy you are

☕ Wages, food costs and other expenses keep eating into your profit

☕ You’re making decisions based on gut feel instead of knowing which numbers are hurting you

If you don’t find where the money is leaking, you can keep working harder, making more sales and still have little profit left at the end of the month.

About me

I've lived the 80 hour weeks, and didn't pay myself.

I’m Kirsty Heather, founder of The COO Hub.

I’ve spent 25 years in hospitality, across cafés, restaurants, functions and catering.

I’ve worked in venues, owned venues, and helped other owners improve their numbers, systems and day-to-day operations.

In my own café, I stripped back a business that was doing breakfast, lunch, dinner, functions and catering into one clear, profitable model built around a single hero item. That change reduced prep, reduced stock, reduced waste, simplified staffing, and lifted margins to a point I was able to pay myself.

Now I help café owners find the same kind of leaks in their own business.

Bring last month's revenue - I'll show you exactly where the money is going.

The Profit Leak Call

$97

AUD

ONE-TIME 30-MIN call

I’ll review your numbers before we meet. On the call, I’ll show you at least one place your café is leaking profit, explain what’s causing it, and tell you what to fix first.

If I can’t find a profit leak, I’ll refund your $97.

who this call is for

First-time café owners ready to increase their profitability, not blame the economy.

Your café may be busy, but if the profit is not there, something is leaking.

In 30 minutes, we will use your real numbers to find at least one profit leak, explain what is causing it, and identify what to change first.

100% money-back guarantee if no leaks found

STILL NOT SURE?

Frequently Asked Questions

What will I actually learn?

You will learn where at least one profit leak is showing up in your café. We will use your real numbers, including your P&L and wage records, so this is specific to your business. You will leave knowing what is causing the leak, what it may be costing you, and what needs to change first.

How long is the call?

This is a 30-minute 1:1 Café Profit Diagnosis call. I review your records before the call, then we use the 30 minutes to focus on what is leaking profit and what needs to change.

What kind of businesses is this for?

This is for first-time café owners who have staff, revenue coming in, and usable financial records. It is especially suited to owners who are working long hours, not paying themselves properly, and wondering where the money is going.

I’ve tried looking at my numbers before and it didn’t work - how is this different?

Most café owners look at their numbers after the fact and still do not know what to do with them. This call is different because I am looking for a specific leak, not giving you a general numbers lesson. I will show you what I see, explain why it matters, and give you the first practical fix.

What if I already have a bookkeeper or accountant?

That is fine. Your bookkeeper or accountant may help prepare your records, but this call looks at the operational side of your numbers. I am looking at how wages, sales, pricing, costs and café decisions may be affecting your profit day to day.

What will I walk away with at the end?

You will walk away with at least one clear profit leak, an explanation of what is likely causing it, and the first action I recommend you take. If I cannot identify at least one profit leak during the call, I will refund your $97.